Frequently Asked Questions

Hours of Operations?

Currently, Skylight is open every Monday – Sunday
– 360 Skydeck: 5:30 PM – 11:30 PM
– Rooftop Beach Club: 5:30 PM – 01:0 AM
– Skylight Restaurant: 5:30 PM – 10:00 PM
(Opening times are subject to change due to special events and seasonality so please check for the latest updates at this link: https://skylightnhatrang.com/)

Skylight Ticket Price?

Our ticket prices on normal days are: https://skylightnhatrang.com/#tickets

*Price may change on Holidays!
The ticket in the afternoon and evening includes sightseeing fee at our spectacular 360° Skydeck, breathtaking glass floor Skywalk, and 1 free Welcome Drink (Corona beer, alcohol, cocktail, mocktail, soft drink, water, etc) at the Vietnam’s unique Rooftop Beach Club.

Price ticket for kid?

For Rooftop Beach Club

Under 130 cm: FREE ENTRY.
Over 130 cm: Adult price.

Do you have any special event every week?

Our special events every week:
– Wednesday: Girls’ Night Out – Free entry for women from 5:30 PM – 01:00 AM; Free 1 bottle of Sparkling for group 5+ ladies with black & pink attire.

– Thursday: Special Steak – Discount 50% steak (except Tomahawk)

– Everyday: Flash Deal – Discount 20% all combos (except combo beer & 1 bottle of Moet)

*Our special events may not be hosted on Holidays and special events!

Can I book the ticket in advance and come later?

Unfortunally, we only sell ticket in lobby at the time you arrive

What is the age limit?

Skylight Nha Trang is open to all customers of all ages. However, the Rooftop Beach Club area does not accept guests under 18 years old after 09:00 PM

What is the dress code at Skylight?

Casual attire. Shorts and flip-flops are acceptable, but no bikinis or bedroom clothes.

How do I book table reservation?

You can book a table at Skylight’s lobby or place your order on our website: https://skylightnhatrang.com/rooftop-beach-club/booking/. If you require additional assistance booking your reservation or have questions, please contact us at [email protected] or phone number: 0258 352 8988

Do I need to deposit?

You don’t need to deposit unless your table comes with a decoration package. The deposit amount depends on the decoration package you choose.

How much for VIP tables at bar?

At Rooftop Beach Club, we have 3 types of tables:
– Standing table: Use at least 1 bottle of Liquor, maximum capacity of 6 guests
– Sofa Table: Use at least 2 bottles of Liquor, maximum capacity of 10 guests
– VIP table: Use at least 3 bottles of Liquor maximum capacity of 15 guests
*Liquor prices can be changed on Holidays and special events!

Is it necessary to reserve?

Reservations are not mandatory, but we highly recommend you reserve in advance as we often sell out. We have a limited amount of free seating at Pool deck and Inside bar for our General Admission guests which are allocated on a first-come first-served basis.

How far in advance I can reserve?

We accept bookings up to 1 month in advance from your arrival dates. We highly recommend you to book the soonest you can as we have limited seating areas.

Can I reserve for today?

Subject to availability, for availability information please contact:
Email: [email protected]
Phone: 0258 352 8988
However, you are able to come directly as a walk-in guest, pay the entrance tickets, or get table options depends on availability on first come first serve basis

Where can I park my car?

Unfortunately, we do not have a private parking lot. However, there is parking lot with a fee of charge, across Intercontinental Nha Trang on Tran Phu Street, which is 50m away from Skylight. We apologize for the inconvenience. We recommend all guests to arrive by taxi or motorbike.

Can I come later than the time I booked?

We hold tables for up to 15 minutes only. However, we suggest you come 15 minutes earlier so you have time to enjoy the scenic views from our 360˚ Skydeck on the 45th floor, and visit our glass Skywalk balcony at the Pool Deck.

What are my payment options?

We accept most major credit cards including Visa, Master Card and Union Card, American Express. We do not accept Travelers’ Checks or Personal Checks. And, of course, Cash is always accepted.

What is the refund policy?

At this time, Skylight cannot acommodate any requests for refund and return. However, you can exchange the suitable day and time (only for regular day).

Am I allowed to bring a bag?

All large bags, backpacks, suitcases, etc. need to be checked in at Skylight’s lobby counter. If you don’t want to bring it up, we can keep it at the counter for you. For addition, Skylight will not keep valuable items such as: money, jewelry… at our counter.

Does purchasing in advance allow me to skip the line?

Table reservations are of high priority. We’ll ensure a quicker entry than waiting to pay your cover at the door the night of the event.
You will be in line with only other table reservation, so entry does move quickly

If I book a table, electric car will pick me up?

Actually, electric cars belong to Asian taxis. We just do branding on the cars. If you would like it to pick you up, please call 0258 353 5353. They work like normal taxi brands with fees.

Can I bring birthday cake or liquor into Skylight?

We do not permit any outside food or beverages to be brought onto the premises, however, you can bring your Birthday cake if you inform us in advance. If you have another special request, please send it to emails: [email protected] or call 0258 352 8988, and our Hostess will be happy to help.

If it’s my birthday, can I get something special at your restaurant?

Skylight can bring specialized birthday signs while singing “Happy Birthday” and MC shout out your name. We also can provide decorations and desserts for an additional cost. Please refer to our birthday packages at THIS LINK

Can I book a private event (birthday, anniversary, wedding…etc) at Skylight?

Sure. Please contact [email protected] or [email protected] and we will be happy to help you to arrange your reservation.

How do I find out about upcoming events?

All upcoming events are listed online. You can follow us on social media and also sign up to receive our newsletter to be informed of events and book a table.
– Facebook: Skylight Nha Trang
– Instagram: @skylightnhatrang

Once I’m inside, can I leave and re-enter to Skylight?

In a word: Maybe. Re-entry is allowed only on specific nights. Please inquire with staffs at the venue in the evening of your visit.

I’m the guest of the hotel in which Skylight located. Do I receive free entry or any discount?

Please kindly contact the hotel staff for more information.

If I dine at Skylight Restaurant, do I have to pay sighseeing fee for Rooftop Beach Club, Skywalk or Skydeck 360°?

If you have dinner at Skylight Restaurant, you don’t have to pay any sightseeing fee of Rooftop Beach Club, Skywalk and 360° Skydeck.

Can I swimming in your pool?

No swimming allowed. The pool deck is used for private events and sightseeing only.

I looking for a copy of my invoice, how can I obtain it?

Please leave your information with our staff. Your request is submitted in 24-72 hour turn around.

General policies?

Oversized professional cameras, tripods, large and heavy luggage, drink, or food are not allowed to up to Skylight.

I have leave or lost something at Skylight, how can I find it?

If you have lost an item, please contact us at [email protected] or call 0258 352 8988 for a description of the lost item. In case we find it, you can pick it up at Skylight’s counter from Monday – Sunday during operating hours.